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E Revolution Co Ltd stands behind the quality of everything we sell and hope you’re happy with your gear. If you’re unsatisfied for any reason, you can return your item within 30 days for a refund. For items such as Jacuzzi's an extended 6 month warranty is valid for electric items & 12 months on the PVC material, subject to it being duly cared for during ownership.
- Items purchased online can be returned via shipping
- Items purchased online using PayPal must be returned online
- Items purchased at a 3rd party or re-seller must be returned to those locations
- Returns are eligible within 30 days of purchase
- You must have an original receipt or packing slip to complete your return
- Custom products are final and are not eligible for returns, changes or alterations
The warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear. Damage not covered under warranty will be repaired for a reasonable rate and a fee will be charged for return shipping. All shipping to Warranty must be pre-paid and insured. E Revolution Co Ltd cannot be liable for lost in-bound packages. We require that products accepted for repair be clean. Charges will be assessed if cleaning is necessary.